General Question

  • What is Bregano?
    • Bregano is one of the leading food brand manufactured under Dwarika Food Products that provide innovative and healthy food options while maintaining the quality and original taste of the products. We consider ourselves the best pasta brand of Uttarakhand.
  • How do I order via Bregano?
    • Select the product you would like to buy
    • Add to the cart
    • Proceed to checkout
    • Do the online payment
    • And the order is placed. You can download the invoice also.
  • What kind of products do you sell?
    • Bregano provides you with the best quality, healthy, and tasty food products so that you can enjoy appetizing flavors and have a healthy lifestyle. We offer Penne, Fusilli, and Elbow Pasta that are made from using the latest Machinery available. Our product portfolio also includes Macaroni, Dalia, Vermicelli, Poha, Besan, and much more
  • Why do you charge for delivery service?
    • We charge for the services because we are also using a third party delivery services and have to bear expenses for the same.
  • Do you have offline stores?
    • No, we don’t have our stores but you can get our product in any of the local/small stores nearby you.


Payment Related

Delivery Related

Customer Related

Return, Cancellation and Refund Related

  • What is your Return policy?
    • For now we dont have an option for return, but you can definately replace your order.
  • How do I place an exchange request for my product?
    • To place an exchange request for you product
    • Go to my account
    • Click on all orders
    • Select order Id you will get your order details, from there you will click on the replacement button and the request will be sent for replacement. After that you will be reverted back within 3 working days regarding the same.
  • How will I get my money back in case of a cancellation or return? What are the modes of refund?
    • Sorry there is no cancelletion option available at customer end, you can only place exchange request if you find out that product is not upto the mark and have some defect in it. Follow below mentioned steps to replace or exchange the product.

      My account->All Orders->Click on Order ID->click on product you want to replace->Submit.

      You will get response in SMS for with replacement request id and resolution will be given to you within TAT period of 3 days.